Title: Credly CSV error
Last modified: August 21, 2016

---

# Credly CSV error

 *  Resolved [Martin](https://wordpress.org/support/users/rastarr/)
 * (@rastarr)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/credly-csv-error/)
 * I hope it is OK to post this here since none of my communication to Credly’s 
   Blog or FB seems to get any attention.
 * They recently advertised that I can issue bulk awards via the Credly website 
   interface via CSV upload which is great to get some attention from past site 
   engagers.
 * Thing is I’m getting an error on my sample CSV:
 * `Line 1: every recipient row must contain exactly 5 columns.This line contains
   25 columns.`
 * It’s exported out of Excel and a common delimited format of 5 entries. It seems
   that the import isn’t reading a correctly formatted CSV file, from what I can
   see, going by the instructions.
 * Any chance of ou guys checking this out?
 * [http://wordpress.org/extend/plugins/badgeos/](http://wordpress.org/extend/plugins/badgeos/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [BadgeOS](https://wordpress.org/support/users/credly/)
 * (@credly)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/credly-csv-error/#post-3852036)
 * Hi, Martin:
 * Can you kindly submit your question at:
 * [http://support.credly.com/knowledgebase](http://support.credly.com/knowledgebase)
 * using the “Contact Support” link, and we’ll have a member of the team provide
   guidance there. (This forum is just for BadgeOS-related inquiries.)
 * Thanks!
 * —————
    [http://support.credly.com/knowledgebase/articles/167601-how-do-i-import-a-csv-of-badge-recipients-into-cre](http://support.credly.com/knowledgebase/articles/167601-how-do-i-import-a-csv-of-badge-recipients-into-cre)
 *  Thread Starter [Martin](https://wordpress.org/support/users/rastarr/)
 * (@rastarr)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/credly-csv-error/#post-3852040)
 * Ahh great, thank you for pointing me in the right direction.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Credly CSV error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/badgeos_85d3bc.svg)
 * [BadgeOS](https://wordpress.org/plugins/badgeos/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/badgeos/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/badgeos/)
 * [Active Topics](https://wordpress.org/support/plugin/badgeos/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/badgeos/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/badgeos/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Martin](https://wordpress.org/support/users/rastarr/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/credly-csv-error/#post-3852040)
 * Status: resolved