Title: Credits Problem
Last modified: July 13, 2026

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# Credits Problem

 *  [jpolidan](https://wordpress.org/support/users/jpolidan/)
 * (@jpolidan)
 * [3 weeks, 5 days ago](https://wordpress.org/support/topic/credits-problem/)
 * Very interesting but cut me off for credits today after about 5 minutes worth
   of work. 
   Did not do much of anything today before getting cut off. Very frustrating.
   Yesterday did much more but it cut me off there too. Suspect there is a bug in
   your meter. Are the credits based on dates or date/time?This needs to be addressed
   or it will make it useless.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcredits-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Miriam Schwab](https://wordpress.org/support/users/illuminea/)
 * (@illuminea)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/credits-problem/#post-18973899)
 * Hi, can you share a bit about the type of work you were doing that used up the
   credits in five minutes? Like what were you doing, how many chat rounds did you
   manage to have before the credits ran out?
 * There’s a way to share the ID of the specific chat which can help us look into
   it in more detail. If you feel comfortable sharing it, you can find it by opening
   the Angie chat window, then in the top right corner the second icon from the 
   left is the History panel. Click on it, find the chat, mouse over it and you’ll
   see three vertical dots on the left. Click on the dots, and then click on “Copy
   chat ID.”
 * In case you’re interested, we’re soon going to be offering a way to upgrade to
   a paid account to increase the credits available for usage.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Miriam Schwab](https://wordpress.org/support/users/illuminea/)
 * Last activity: [2 weeks, 1 day ago](https://wordpress.org/support/topic/credits-problem/#post-18973899)
 * Status: not resolved