Support » Plugin: Payments via PayMongo for WooCommerce » Credit card payment option not working

  • Resolved alygraphy

    (@alygraphy)


    Hello, I am setting up Paymongo for my client’s ecommerce website. For the credit card payment option when I try to choose it this happens:
    1) A pop up window appears with error “Something went wrong. Please refresh your browser. Please check WooCommerce logs for more info. If issue persists, contact support.”
    2) A notice appears “Amount cannot be less than P100”
    3) Credit card payment option just loads forever

    The order checkout is more than 100 pesos.

    Here are the error log:
    2020-09-21T03:50:16+00:00 INFO Request Args {“body”:”{\”data\”:{\”attributes\”:{\”type\”:\”gcash\”,\”amount\”:115900,\”currency\”:\”PHP\”,\”description\”:\”wc_order_ZPn061uKGpjbf\”,\”billing\”:{\”address\”:{\”line1\”:\”B9 L9 Arellano St. Katarungan Village, Poblacion\”,\”line2\”:\”\”,\”city\”:\”Muntinlupa City\”,\”state\”:\”00\”,\”country\”:\”PH\”,\”postal_code\”:\”1776\”},\”name\”:\”Alyssa Maac\”,\”email\”:\”exosehunphilippines@gmail.com\”,\”phone\”:\”09164348429\”},\”redirect\”:{\”success\”:\”https:\\\/\\\/valli.ph\\\/?wc-api=cynder_paymongo_catch_source_redirect&order=9578&status=success\”,\”failed\”:\”https:\\\/\\\/valli.ph\\\/?wc-api=cynder_paymongo_catch_source_redirect&order=9578$status=failed\”}}}}”,”method”:”POST”,”headers”:{“Authorization”:”Basic c2tfbGl2ZV9OTnBQYWY4MUJNcFVaZnpNUkJaZmpiYVA=”,”accept”:”application\/json”,”content-type”:”application\/json”}}
    2020-09-21T03:50:57+00:00 INFO Request Args {“body”:”{\”data\”:{\”attributes\”:{\”type\”:\”grab_pay\”,\”amount\”:115900,\”currency\”:\”PHP\”,\”description\”:\”wc_order_ZPn061uKGpjbf\”,\”billing\”:{\”address\”:{\”line1\”:\”B9 L9 Arellano St. Katarungan Village, Poblacion\”,\”line2\”:\”\”,\”city\”:\”Muntinlupa City\”,\”state\”:\”00\”,\”country\”:\”PH\”,\”postal_code\”:\”1776\”},\”name\”:\”Alyssa Maac\”,\”email\”:\”exosehunphilippines@gmail.com\”,\”phone\”:\”09164348429\”},\”redirect\”:{\”success\”:\”https:\\\/\\\/valli.ph\\\/?wc-api=cynder_paymongo_catch_source_redirect&order=9578&status=success\”,\”failed\”:\”https:\\\/\\\/valli.ph\\\/?wc-api=cynder_paymongo_catch_source_redirect&order=9578$status=failed\”}}}}”,”method”:”POST”,”headers”:{“Authorization”:”Basic c2tfbGl2ZV9OTnBQYWY4MUJNcFVaZnpNUkJaZmpiYVA=”,”accept”:”application\/json”,”content-type”:”application\/json”}}
    2020-09-21T03:51:05+00:00 INFO Request Args {“body”:”{\”data\”:{\”attributes\”:{\”type\”:\”grab_pay\”,\”amount\”:115900,\”currency\”:\”PHP\”,\”description\”:\”wc_order_ZPn061uKGpjbf\”,\”billing\”:{\”address\”:{\”line1\”:\”B9 L9 Arellano St. Katarungan Village, Poblacion\”,\”line2\”:\”\”,\”city\”:\”Muntinlupa City\”,\”state\”:\”00\”,\”country\”:\”PH\”,\”postal_code\”:\”1776\”},\”name\”:\”Alyssa Maac\”,\”email\”:\”exosehunphilippines@gmail.com\”,\”phone\”:\”09164348429\”},\”redirect\”:{\”success\”:\”https:\\\/\\\/valli.ph\\\/?wc-api=cynder_paymongo_catch_source_redirect&order=9578&status=success\”,\”failed\”:\”https:\\\/\\\/valli.ph\\\/?wc-api=cynder_paymongo_catch_source_redirect&order=9578$status=failed\”}}}}”,”method”:”POST”,”headers”:{“Authorization”:”Basic c2tfbGl2ZV9OTnBQYWY4MUJNcFVaZnpNUkJaZmpiYVA=”,”accept”:”application\/json”,”content-type”:”application\/json”}}

    I also tried turning off all plugins except for woocommerce and paymongo.

    Then I received this error:
    API key sk_live_NNp*****************jbaP does not exist. Go to https://developers.paymongo.com/docs/authentication to know more about our API authentication.

    I double checked the api keys and it’s correct.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CynderTech Corp

    (@cynderpaymongo)

    Hi @alygraphy, would appreciate if you can give feedback here so we can mark this as resolved. Thanks.

    Plugin Author CynderTech Corp

    (@cynderpaymongo)

    Hi @alygraphy, as we haven’t heard from you for quite a while, and we believe you already had internal communications with our support, we’ll be marking this as resolved. If you encounter any other issue, feel free to open another topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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