Support » Plugin: Mollie Payments for WooCommerce » Credit Card not visible checkout ! Save settings PingTimeOut Mollie Plugin !

  • Resolved romonoutic

    (@romonoutic)


    Hello,
    I have very bizarre issues with your plugin.. everything was working well on my dashboard until I activated your plugin.. It was configured correctly with the API keys for Live and Test mode from Mollie Dashboard.. I also activated other payments methods.. but when I tried to save the settings I get PingTimeout all the time.. I guess that settings aren’t saved because we cannot see the Credit Card Payment on Checkout, but we can see all the other payments methods from Mollie!..

    It’s very bizarre because It was visible on my checkout page.. and then dissapeared without any reason.. the only modification that I did was adding text on the Credit Card description.. nothing more than that.. I also tried to test credit cards from the test mode.. and after that, nothing is working anymore!

    I’ll appreciate your help as soon as possible !!
    You can write me directly to: romonoutic@gmail.com
    Thank you,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Inpsyde Niklas

    (@niklasinpsyde)

    Hello @romonoutic,

    We have just released version 5.11.0 which includes a fix for a similar issue. Please let us know if the behavior persists with the latest version. Thanks!

    Kind regards,
    Niklas

    Thread Starter romonoutic

    (@romonoutic)

    Hello,
    Thank you for your fast reply,
    I think that one of possible reason that caused the credit card disappearance was due to conflict between this another plugin :

    “Stripe Payment Gateway for WooCommerce ( Basic )”

    After deactivating it the credit card re-appeared on the checkout page. When I read your message I updated the plugin and now I can save settings without the PingTimeout. That’s good, but now I’m facing another issue.. and maybe all people using your plugin have the same problem! Check the following images please:

    https://i.postimg.cc/R0MdnMNn/not-deployment.jpg
    When choosing the Credit Card option from mollie, the fields are not displaying.

    https://i.postimg.cc/Vk946SL8/deployment.jpg
    but instead, when using the other Credit Card plugin, the fields are displayed.

    If you can fix that, maybe it will work normally..

    Thank you for your help!

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @romonoutic

    can you please deactivate all other plugins and use the Theme storefront for testing. Maybe there is another plugin that causes a conflict.

    Currently, you are the only one with that issue. Also, we check it and on our site all is working well.

    Thank you
    Best regards
    Andreas

    Plugin Support Andreas W.

    (@aweissinpsyde)

    @romonoutic

    if you are using a caching plugin, please be sure the cart and the checkout pages are excluded from caching.

    Thread Starter romonoutic

    (@romonoutic)

    Hello,
    Thank you for your reply,
    I tested everything and nothing works for me..

    1. I deactivated Autoptimize plugin.
    2. I deactivated SG Optmizer. (both for caching and minification).
    3. I deactivated the other Credit Card plugin.
    4. I switched to others themes.. wp 17 and storefront.
    5. I deactivated all plugins until stay only with just 3 plugins:
    https://i.postimg.cc/439kr6xk/Keeping-only-3-plugin.jpg
    6. I tested two differents browsers.. chrome and edge.. on normal and private windows.

    And the final result is that mollie is still not working for me.. because credit card and other methods of payments aren’t deploying the fields.. (but some payments methods from mollie, yes, they deploy the fields, very bizarre!)

    https://i.postimg.cc/R0MdnMNn/not-deployment.jpg

    So, have any others ideas?
    You can write me to my email romonoutic@gmail.com and I’ll share with you my site link still in development mode.

    Thank you for your help!

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Hello @romonoutic

    can you please open a support request on our website https://mollie.inpsyde.com/docs/how-to-request-support-via-website-widget/ with a link to this thread here. Please attach the status report, log files, etc. so we can have a closer look at it.

    Thank you so much
    Regards
    Andreas

    Plugin Support Andreas W.

    (@aweissinpsyde)

    Closed because of inactivity

Viewing 7 replies - 1 through 7 (of 7 total)
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