• Resolved chienle86

    (@chienle86)


    Hi
    i have installed the plugin on Woo and setting credit card but have issue if user not yet loggin.
    when go to checkout it show card form, then enter all inputs and clicl ‘Place’ it show message: “This payment method is temporarily unavailable.”
    Please see images bellow, that i see on my website
    https://prnt.sc/GJ2-7lH8aizy
    https://prnt.sc/vFeZCJSXW-gK

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Clayton R

    (@mrclayton)

    Hi @chienle86,

    You have something odd happening on your staging site. When the page first loads, our plugin correctly shows the credit card inline form. But several seconds later, a new card form takes its place.

    See this screenshot showing the payment methods html is being hidden on your site. You appear to have some code on your site that’s hiding the WooCommerce payments section and displaying this other card form.

    https://imgur.com/a/8xPK1XM

    I’d start testing if a plugin is doing that, then your theme.

    Kind Regards

    Thread Starter chienle86

    (@chienle86)

    i see that but if i remove “display:none” it show but it is not working because don’t have CVC field on it.
    you can see image: https://prnt.sc/RP_-VVrdLUmr

    Plugin Author Clayton R

    (@mrclayton)

    The CVV field is there, if you enter a credit card number and an expiration date it will auto tab over to the CVV field.

    Thread Starter chienle86

    (@chienle86)

    yes. i see CVV but when i enter all and ‘place’ order. it still show message “This payment method is temporarily unavailable.”
    See image bellow:
    https://prnt.sc/kC-3BngsEbgY

    CAn you let me know why that message show? and Where it from?

    Thread Starter chienle86

    (@chienle86)

    hi i find reason, seem that is hack website, that they insert to plugins\woocommerce\templates\checkout\form-checkout.php
    very dangerous.

    Plugin Author Clayton R

    (@mrclayton)

    @chienle86 Ya that’s good you found that. The card form you saw was using input values that were hosted on your checkout page which is not good.

    Make sure you harden your security and update permissions on your WordPress directories and files.

    Kind Regards,

Viewing 6 replies - 1 through 6 (of 6 total)

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