Support » Plugin: Payment Plugins for Stripe WooCommerce » Credit Card Form / Stripe Form is not not showing on Checkout page

  • Resolved keramikoch

    (@keramikoch)


    Hi dear support,

    I installed, enabeld, connected to stripe (conenction successfull) and anyhow there is no credit card option shown on the checkout page. I also enabled it of course in woocommerce.

    https://ashwaganda.ch/kasse/

    Any idea what I could do to make it work?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @keramikoch,

    The Stripe scripts are being loaded but not the form. That tells me you have some plugin, like a currency plugin, that is excluding the Credit Card Gateway.

    You need to register the Credit Card Gateway with your currency plugin.

    Kind Regards,

    Thread Starter keramikoch

    (@keramikoch)

    Hi @mrclayton

    I dont have a plugin like a currency plugin which is exluding the Credit Card Gateway.

    The only plugin which changed something on the checkout page -> the order of payment possibilities in German Market. I deactivated the hooks for German market but the credit card form does not appear anhow.

    Can you please how a look again now?

    If it does not help can I give you access and you have a look at the backend of our mutisite wordpress installation?

    Plugin Author Payment Plugins

    (@mrclayton)

    Are you using Germanized? Check if that plugin needs you to register the gateways that appear on your checkout page.

    Some 3rd party plugin is definitely preventing the gateway from showing on the checkout page.

    Thread Starter keramikoch

    (@keramikoch)

    HI @mrclayton

    yes that was the solution WC German Market was hiding the gateway, we could fix it. Thanks for the help!

Viewing 4 replies - 1 through 4 (of 4 total)
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