Credit card field not shown in [register_form]

  • garrydrno

    (@garrydrno)


    2 years, 2 months ago

    Hi, I am having issues with the start up of my register page (including [register_form] shortcode). Version 3.4.2 installed and still not licensed as I prefer to start my first sales with 2% fee and upgrade afterwards with $99 plan once sales are recurrent.

    Description of the issue: When I create the Register page in draft mode I preview it and includes all necessary fields, but when I publish the page, the field to introduce the credit card number disappears (!!)
    Would appreciate your support to solve the issue. An update might help? How can I do it?
    Thanks in advance
    (please see linked page for reference)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support favoriteswan

    (@favoriteswan)

    2 years, 2 months ago

    If you have a plugin that caches or minifies code in your installation, be sure to exclude your registration page, login page amd member account page from being cached or minified. And of course make sure you have Restrict Content and Stripe properly connected. See: https://help.ithemes.com/hc/en-us/articles/4412156807707-Getting-Started-with-Restrict-Content-3-0

    Thread Starter garrydrno

    (@garrydrno)

    2 years, 2 months ago

    I really thank your message, it might be the case and will check it asap. In fact i recently did a cache optimization, not excluding any page…
    Do you know how to revert it? Do I have to reinstall and reconfigure RCP or it might be enough with some kind of update? Btw, it happens the same when I create a new register page…
    Thank you so much!

    Thread Starter garrydrno

    (@garrydrno)

    2 years, 2 months ago

    Issue fixed! Just deactivated WP Optimize and there it is…
    Thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)
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