Support » Plugin: WooCommerce » Credit card authorization vs charging

  • Resolved mdw864

    (@mdw864)


    Currently my website is making clients pay for their appointments at the same time they book their reservations. I do not want this to happen. I want them to enter credit card info to authorize it for charge later. From what I have found so far, Stripe only stores it for 7 days. I have clients with reservations over 2 months out. I want that info stored so I do not have to re enter it 2 months later. If Stripe cannot do this, what services can? I am trying to get rid of the services I am currently paying for monthly and would like to use woocommerce.

    I am currently using Amelia for my appointments.
    I have linked Woocommerce to Amelia.
    I have linked Stripe to Woocommerce.
    In Woocommerce I have the “Capture Payment Immediately” box in Stripe settings unchecked.

    The page I need help with: [log in to see the link]

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  • mdw864

    (@mdw864)

    Again, if Woocommerce is not capable of doing this, what plug in IS capable of doing this. I swore it was possible because I thought I remembered seeing Woocommerces name on an Airbnb knockoff company and when I entered my card there it was to hold the reservation. In the event I did not show up, they would have charged my card anyway. Same as hotels, same as most dentists and doctors now. They did not charge my card until I was ready to check out. Then they asked me “would you like to use the card on file sir?” Casino hotels do the same thing. They make you enter a credit card to hold the room but they do not charge you anything the day of your reservations.

    Plugin Support Melinda

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there

    You are correct that Stripe only holds the authorization for 7 days. This is a payment gateway setting, not a WooCommerce setting. You’ll need to check with the payment gateway to find one that will hold longer than that.

    I’m not sure how hotels do it, but WooCommerce itself does not hold the credit card numbers, the payment gateways do.

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