Support » Plugin: WP Mail SMTP Plugin - Mail Bank » Credentials Screen Does Not Match Directions

  • Resolved Gretchen Louise


    I’ve set OAuth up many times before but the options I am seeing now no longer matches the directions at

    The OAuth consent screen now asks whether the application is Public or Internal, and wants a support email and a scope for the Google API. Can you please advise as to the new settings for Google OAuth?

    Thank you!

    The page I need help with: [log in to see the link]

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  • Plugin Author Varun Sharma



    Can you please provide a video or a screenshot of the problem.

    We thoroughly tested it again, and the steps are the same as defined!


    I was able to find another solution for this site. But next time I try to set up Mail Bank, I’ll take a video or screenshot to show how I’m seeing the process.

    Thank you!

    I am having troubles with gmail authentication. I clicked on the link that Gretchen posted to your support page, but it has been loading for an hour, and doesn’t look it will load. Can you post instructions for using a gmail account- SMTP, encryption and authentication type? I use MailBank with 2 websites through a specialized email provider that costs $10 per month (worth it for security), but for a new website I want to use a new gmail account. I’ve been trying for hours to get MailBank to work in this way. Is it even possible?

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