Support » Plugin: BackUpWordPress » Creating ZIP Archive

  • Resolved themav54


    Hi There,
    I am also getting the problem where when the job is scheduled, it gets stuck at ‘Creating Zip Archive’. I have the latest version as well – 2.1.3. I have the schedule set to weekly, but it seems when I look at the backup folder, it is trying nightly and getting stuck..

    Any thoughts?

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  • Plugin Author Tom Willmot


    Hi There,

    Could you email and we can help you debug the issue more deeply.

    I am experiencing the same issue. Running WP 3.4.2 and version 2.1.3 of BackUpWordPress. Have tried the backup on Safari and Firefox. I am able to backup the database, but unable to backup the files.
    Appreciate your help. Thanks.

    When I run Backup Now – it says it is “Starting Backup” yet I never see a file when it’s complete.

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