• A have orders on my woocommerce store every day and i’ve used the plugin already for a months. sometimes it happens that it randomly sets an order on complete but i always caught that. Today it happend after all orders where shipped. I’m not using the status “completed” It creates an order for 3 pieces of a product. why does it do that? it’s driving me nuts. every time i delete the “completed order” it creates a new one. Why?

    And it is always using the main email address of the account, and fills the order with the following information:

    My name
    Thai Nguyen city
    Thai Nguyen
    Vietnam

    I need to leave the completed order there for it not to happen until i get another order in that is processing. Very annoying.

    • This topic was modified 1 year, 11 months ago by sunnysonic.

    The page I need help with: [log in to see the link]

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  • Plugin Support mivtt

    (@mivtt)

    Hi,

    We are sorry for the late reply.

    You go to customize of the plugin settings while your site hasn’t had any orders, our plugin will automatically generate a sample order.

    (Because the customize feature can be designed only when your site has the order)

    Best regards.

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