Support » Plugin: Product Catalog Feed by PixelYourSite » Creating product feed – time out

  • Hello,

    just doing what described here: http://www.pixelyoursite.com/product-catalog-help
    After clicking “Generate the feed” button, after some minutes I got a message:
    “500 – Internal Server Error
    Common reasons for this error are:
    Incorrect file/directory permissions: Above 755.
    In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel’s File Manager.
    Incorrect Apache directives inside .htaccess file.
    etc.”

    I think it is not a permission issue but a time out.

    I have about 1300 variable products in my shop.

    Any help and especially a solution is appreciated.
    Thanks,
    Vane

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hi,

    The plugin is optimize to work with a big number of products, however, it looks like your server still can’t handle the feed.

    1300 variable products can mean anything.. if you have 10 variations/product you’ll end up with 13 000 /feed

    I suggest you split the feed in a few smaller ones, by category or tags. Removing variations is also an option.

    We will also look on how to optimize this part better on our side.

    • This reply was modified 2 years, 9 months ago by  PixelYourSite.

    Hi,

    Just to inform you about the volume I have
    6082 variations of the 1300+ variable products.

    Also,
    I disabled usage of variations descriptions, but the other modifications you suggested are available only in Pro version.
    With disabling that, error still appears.

    Best,
    V.

    • This reply was modified 2 years, 9 months ago by  vanetreg.
    • This reply was modified 2 years, 9 months ago by  vanetreg.
Viewing 2 replies - 1 through 2 (of 2 total)
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