Support » Plugin: Constant Contact Forms » Creating new form – button for ‘Add Additional Field’ not working

  • Resolved techniquesphx

    (@techniquesphx)


    Hello,
    I am attempting to create a very basic newsletter opt-in form for a clients website. She has constant contact already and wants the entries from the opt-in form to automatically be added to her email list in CC. Which is why we want to use this plug-in in particular.
    I am creating the new form and the field for e-mail address is already there, but when I push the button to add another field (she wants first and last name to be required) nothing happens upon hitting that button. I have called CC support and spoke to 2 levels of support, spend nearly 2 hours on the phone and they are unable to figure out why I can’t add more fields. We tried Safari, Firefox, and Chrome.
    I screen shared my screen with CC support level 2 personnel and she checked that we have the latest updates/versions/settings etc. and still was unable to find a reason or a solution.

    Thanks in advance

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