Creating duplicate order ids

(@wgtjai)

Hi

I have used woocommerce and rozerpay plugins. It was working fine few days ago, but now not working properly.
SS – Already is created order ids
– https://prnt.sc/1synxcj

SS -When creating a new order
-https://prnt.sc/1synql4
-https://prnt.sc/1syns8s

Order id in Rozerpay - SS- https://prnt.sc/1t2i85n

Can you please check and help me?

This topic was modified 2 years, 7 months ago by wgtjai.

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter wgtjai
(@wgtjai)

2 years, 7 months ago

Can you check?
Can you please check and help me?

Plugin Author Chetan
(@chetangn)

2 years, 7 months ago

Hi @wgtjai

In the screenshot, we can see that the woocommerce order has been created for the same merchant but the new order has been created because the previous order got failed. There might be a chance of the customer cancel the order or payment has been declined from the bank side. Please check this once.

Thanks.

Thread Starter wgtjai
(@wgtjai)

2 years, 7 months ago

I have used a single product in woo when user add product and click on pay button creating same order id when again add product on the same browser, previous order is process status,

Thread Starter wgtjai
(@wgtjai)

2 years, 6 months ago

@chetangn I have used a single product in woo when user add product and click on pay button creating same order id when again add product on the same browser, previous order is process status.

Viewing 4 replies - 1 through 4 (of 4 total)

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