rtMedia for WordPress, BuddyPress and bbPress
[resolved] 'Create New Album' not working (5 posts)

  1. koreancandy
    Posted 3 years ago #


    When members try to create a new album, nothing happens. They choose the 'create a new album' drop down and the page doesn't refresh and no options appear. Members can upload photos to their 'wall posts' with no trouble though.

    Any ideas how to fix this? I desperately wish to use this plugin!

    Thank you


  2. Robert Bury
    Posted 3 years ago #

    I'm having this problem too.

  3. Joshua Abenazer
    Plugin Contributor

    Posted 3 years ago #

    Could you provide a link to your website?

  4. Steven ter Horst
    Posted 3 years ago #

    Hi Joshua,

    I have the same problem. When I hit the create new album button, nothing happens and when I drag a photo in the box I just get a notification "Please Select an Album!". Wall posts work fine.

    Link to my website is: http://www.spoinqk.com

    It's not the WP-template I use. I built the site on a test domain first a couple of days ago and it worked fine. Yesterday I rebuilt the entire website, installed all plugins from scratch on a new domain and as of now I have the problems as described above. Also tried de-/reactivating and de-/reinstalling but haven't managed to solve the issue.

    Love the plugin by the way. Great work!

  5. Rahul Bansal
    Plugin Author

    Posted 3 years ago #

    @koreancandy @Robert Bury & @Steven ter Horst

    Please upgrade to rtMedia 3.x for new functionality.

    It might fix your issues.

    For future support, please use - http://rtcamp.com/rtmedia/support/

    Sorry but we do not provide support here anymore.

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