Hi,
Thanks for trying our plugin!
CusRev plugin does not handle the display of star ratings that show on the product list. You can contact a developer or theme support to ask for help with your custom star ratings.
Plugin Support
cusrev
(@cusrev)
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.
Hi,
The issue had not been resolved, I think that it is super cruical for the stars to be linked, the first thing the customers are doing when they see the stars, is trying to click on it and without it, it is very hard for the customers to understand that the site has reviews, I want to buy the plugin and I don’t understand why you didn’t link the stars.
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This reply was modified 3 years, 6 months ago by
masalakcn.
Plugin Support
cusrev
(@cusrev)
Thanks for getting back to us.
As far as I can see, none of the elements on the URL that you shared is created by our plugin. Can you please deactivate our plugin and check if the page will look any different after it?
please go to the link https://masala.co.il/our_menu_new/
This is the acrchive product page the third product in the list has stars.
How can I send you a screenshot?
So the element of the stars is not crreated by your plugin?
Plugin Support
cusrev
(@cusrev)
Sorry, let’s try to clarify the previous questions before jumping to new ones.
If possible, please answer this question from my post above:
Can you please deactivate our plugin and check if the page will look any different after it?