Support » Plugin: Stripe Payment Gateway WooCommerce Addon » Create Customer in Stripe with a normal checkout (not recurring)

  • Resolved Blake Imeson

    (@imeson)


    We have an unusual situation (lodging industry) where we need the “customer” to be created in Stripe when checking out with a normal product. I know a customer gets created in Stripe with Subscription products but these are just normal products.

    Reason being, that often there are additional charges or fees if lodging dates change or deposit needs to be added to. So if the initial transaction created them as a “customer” in Stripe then we could charge another payment from within Stripe for them.

    Any thoughts? It appears this is possible on a pro version?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author nazrulhassanmca

    (@nazrulhassanmca)

    Yes this feature is already there in plugin you can check the plugin settings to see enable checkbox create customer for each order

    Regards
    Nazrul

    Hi Nazrul,

    Love the plugin. Thank you.

    Can you provide more instruction on where I would find this setting you’re referring to?

    If I go to Woocommerce > Settings > Checkout > Stripe – I see no checkbox regarding creating customers.

    Plugin Author nazrulhassanmca

    (@nazrulhassanmca)

    Hi,

    Please make sure you have this http://i.imgur.com/XnsJjVU.png

    Mark the section in yellow colored also make sure you are on 1.8 version of my plugin

    @nazrulhassanmca – thank you. Turns out I was using a different plugin – stupid mistake – sorry for wasting your time.

    However, because the other plugin didn’t have this feature, and you do, I am currently switching to yours now. Just tested it out and it works great.

    Thanks for your help!

    Plugin Author nazrulhassanmca

    (@nazrulhassanmca)

    @digitaldog247

    Please consider donating and leaving honest plugin review Thank you.

    Hi @nazrulhassanmca – sorry to be bugging you again.

    My client pointed out that even though we are creating a new customer on every transaction now, the same customer coming back doesn’t get linked.

    So if a user tries to buy something at a later date with the same email, they get logged as a new customer with a different customer ID in stripe, rather than having that user get linked up to their previous customer ID.

    Is there any way we can address that with this plugin?

    Thanks

    Plugin Author nazrulhassanmca

    (@nazrulhassanmca)

    @digitaldog247

    The best way to do so is to have this feature for logged in customers only so on first charge we are able to store stripe customer Id with user meta and at later when they come and are logged in we add charge to existing customer id

    This would require a little plugin workaround as well

    Regards
    Nazrul

Viewing 7 replies - 1 through 7 (of 7 total)
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