Support » Plugin: Free Follow-Up Emails & Marketing Automation for WooCommerce - ShopMagic » Crazy problems: emails not showing up, disappearing text

  • Resolved eredmon


    Hi there,

    I have been trying to use this plugin without success. Usually, when I add a new action of creating a customized email, all the text I’ve written in the text editor simply disappears after I update. Other times, about half the text disappears. And the emails usually don’t show up either when testing.

    I’m open to suggestions because I really need this functionality. Thanks.

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  • Hi eredmon,

    Thanks for posting the issue you’re experiencing!

    This certainly doesn’t sound like normal behavior. Not sure if it’s related to a plugin conflict or something environmental, but I’d really love to check out what’s going on and dig a little deeper into the issue if possible as I’d like to get this corrected or resolved for you.

    Could you please send me a message through our contact form so we can chat about how we can investigate further regarding this?


    Hi eredmon,

    Again, please feel free to contact us through our contact page so that we can explore your issue further. At this point, since I haven’t heard back from you, I’ll mark this ticket resolved.

    Closing thread

Viewing 3 replies - 1 through 3 (of 3 total)
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