Title: Crashes when submitting payment
Last modified: August 21, 2016

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# Crashes when submitting payment

 *  Resolved [jdillworth](https://wordpress.org/support/users/jdillworth/)
 * (@jdillworth)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/crashes-when-submitting-payment/)
 * I setup the test secret and publishable keys from my stripe account. I put this
   shortcode in a test page: [presspay amount=”5000″ description=”Pay for a late
   ticket” product_id=”001″]
 * I used credit card 4242424242424242 expiration 03/14 CVC 000 and my own address.
 * I get the following stack trace:
 *     ```
       exception 'Stripe_InvalidRequestError' with message 'Could not determine which URL to request: Stripe_Customer instance has invalid ID: ' in /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/lib/Stripe/ApiResource.php:39
       Stack trace:
       #0 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/lib/Stripe/ApiResource.php(15): Stripe_ApiResource->instanceUrl()
       #1 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/lib/Stripe/ApiResource.php(8): Stripe_ApiResource->refresh()
       #2 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/lib/Stripe/Customer.php(14): Stripe_ApiResource::_scopedRetrieve('Stripe_Customer', NULL, NULL)
       #3 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/app/model/stripe.api.model.php(35): Stripe_Customer::retrieve(NULL)
       #4 [internal function]: StripeAPIModel::get_remote_stripe_customer(Object(CheckoutController))
       #5 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/lib/Mixin.php(88): call_user_func_array(Array, Array)
       #6 [internal function]: Mixer->__call('get_remote_stri...', Array)
       #7 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/app/model/stripe.api.model.php(16): CheckoutController->get_remote_stripe_customer(Object(CheckoutController))
       #8 [internal function]: StripeAPIModel::create_remote_stripe_customer(Object(CheckoutController))
       #9 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/lib/Mixin.php(88): call_user_func_array(Array, Array)
       #10 [internal function]: Mixer->__call('create_remote_s...', Array)
       #11 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/app/controller/checkout.controller.php(122): CheckoutController->create_remote_stripe_customer(Object(CheckoutController))
       #12 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-content/plugins/press-pay/app/controller/checkout.controller.php(32): CheckoutController->atomic_process_one_time_payment()
       #13 [internal function]: CheckoutController->update_checkout('')
       #14 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-includes/plugin.php(406): call_user_func_array(Array, Array)
       #15 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-settings.php(306): do_action('init')
       #16 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-config.php(93): require_once('/Applications/X...')
       #17 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-load.php(29): require_once('/Applications/X...')
       #18 /Applications/XAMPP/xamppfiles/htdocs/ciewp/wp-blog-header.php(12): require_once('/Applications/X...')
       #19 /Applications/XAMPP/xamppfiles/htdocs/ciewp/index.php(17): require('/Applications/X...') #20 {main}
       ```
   
 * [http://wordpress.org/plugins/press-pay/](http://wordpress.org/plugins/press-pay/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [presspay](https://wordpress.org/support/users/presspay/)
 * (@presspay)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/crashes-when-submitting-payment/#post-4043563)
 * Hi jdillworth,
 * can you email me with the details of this issue? My user name is **dixon** and
   the email server is **atomicbroadcast**. This is a dot **net** rather than a 
   dot **com**.
 * Andrew
 * P.S. sorry for the cryptic email above (I’m trying to avoid spam).
 *  Plugin Author [presspay](https://wordpress.org/support/users/presspay/)
 * (@presspay)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/crashes-when-submitting-payment/#post-4043604)
 * Closing as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Crashes when submitting payment’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/press-pay.svg)
 * [PressPay](https://wordpress.org/plugins/press-pay/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/press-pay/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/press-pay/)
 * [Active Topics](https://wordpress.org/support/plugin/press-pay/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/press-pay/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/press-pay/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [presspay](https://wordpress.org/support/users/presspay/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/crashes-when-submitting-payment/#post-4043604)
 * Status: resolved