Support » Plugin: WooCommerce UPS Shipping – Live Rates and Access Points » Crashes entire site, only way to fix is through host backdoor

  • olcoil

    (@olcoil)


    Twice this plugin crashed our entire site. Then if I try a support ticket via their website, I’m not able to select a product, therefore not able to send in my error report.

    Here is the error report from my host:

    Here is your error, as you can see, it’s caused by your flexible-shipping-ups plugin, which a member of your team updated today @ 2:24PM ET, causing the error. Would you like us to try & deactivate that plugin for you?

    [16-Apr-2019 18:29:53 UTC] PHP Fatal error: Cannot redeclare wpdesk_permanent_dismissible_notice() (previously declared in /home/xxxxx/public_html/wp-content/plugins/flexible-shipping-ups/vendor/wpdesk/wp-notice/src/WPDesk/notice-functions.php:260) in /home/xxxxx/public_html/wp-content/plugins/flexible-checkout-fields-pro/vendor/wpdesk/wp-notice/src/WPDesk/functions.php on line 60

    If you look and see how both path’s are from WPDesk, it seems like they are tripping over their own plugins. Sad.

    WPDesk please fix this asap.

Viewing 1 replies (of 1 total)
  • Plugin Support Marta Pawlonka

    (@martapaw)

    Hello olcoil,

    Apologies for the inconvenience. Could you please update our plugins to the latest version to make sure that the problem will not occur anymore?

    Flexible Shipping UPS – 1.4.2
    Flexible Checkout Fields – 1.9.2

    Also, if you have any WP Desk plugins, please make the same.

    If you still notice any problem, please let us know by added a new topic on the dedicated forum for our plugin, you can find it here: https://wordpress.org/support/plugin/flexible-shipping-ups/

    Regards,
    Marta Pawlonka

Viewing 1 replies (of 1 total)
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