Support » Plugin: Sky Login Redirect » Crashes Each Time Now

  • Resolved chrisw123

    (@chrisw123)


    Found the source of my website crashes was the SkyLogin after updating the plugin on 01-03-20. Using PHP 7.3 if it matters.

    Error is:

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

    ———-
    Had to disable the plugin in File Manager/Cpanel.
    Then deleted it, re-installed it, same thing.

    FYI only – not looking for support here. Just love what the plugin did. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Matt Biscay

    (@skyminds)

    Hi Chris,

    Thanks for your message. I’m very keen on solving the issue you mentioned. I’m running PHP7.4.

    Which version are you running?
    Do you get some error messages? Is it when you activate the plugin?

    Thank you,
    Matt

    Plugin Author Matt Biscay

    (@skyminds)

    Hi Chris,

    I ran extensive tests with PHP7.3 and PHP7.4 and there are no issues to report.

    A new version was released last night so you might want to upgrade your version.

    I’m marking the thread as resolved for now. If you have some server error logs to provide, feel free to contact me here.

    Best,
    Matt

    • This reply was modified 2 years, 9 months ago by Matt Biscay.

    I hope this can be reopened. Sky Login crashes my multisite network admin.

    – I am using PHP 7.3.17
    – I have a multisite installation with +/- 100 subdomains.
    – Everything works fine except https://calrta.org/wp-admin/network/

    ==========================
    Message:
    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.
    ==========================

    public_html/calrta2.org/wp-admin/error_log

    [02-May-2020 04:42:02 UTC] PHP Warning: fopen(/home/rscott7706/public_html/calrta2.org/wp-content/plugins/tmpsky-login-redirect/sky-login-redirect.php): failed to open stream: No such file or directory in /home/rscott7706/public_html/calrta2.org/wp-includes/functions.php on line 5974
    [02-May-2020 04:42:02 UTC] PHP Warning: fread() expects parameter 1 to be resource, bool given in /home/rscott7706/public_html/calrta2.org/wp-includes/functions.php on line 5977

    I have the plugin enabled right now, but may need to disable if work is needed in network admin.

    Thanks
    Ron Scott

    Plugin Author Matt Biscay

    (@skyminds)

    Hi Ron,

    Thanks for reaching out. I spinned up a multisite WP to try and replicate the issue:
    – 2 sites with the plugin set up
    – I can access /wp-admin/network/ fine, no errors in the logs

    Looking at the error message you kindly provided, it looks like the plugin’s directory has been renamed – it is set up as tmpsky-login-redirect:
    /wp-content/plugins/tmpsky-login-redirect/sky-login-redirect.php
    but it should rather be sky-login-redirect:
    /wp-content/plugins/sky-login-redirect/sky-login-redirect.php

    Can you try and let me know?

    Thanks,
    Matt

    Matt, thank you for your response, I should have updated my request.

    It turns out it was a WordPress exhausted memory issue.

    By coincidence if I disabled your plugin, it must have allowed just ceiling to bring the site back. I should have done more research prior to contacting you.

    I just made a donation just a little under $50.00 US

    Thanks again!!

    Plugin Author Matt Biscay

    (@skyminds)

    Hi Ron,

    Thank you very much! I’m glad it runs smoothly now.

    All the best,
    Matt

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Crashes Each Time Now’ is closed to new replies.