Our main website wp-slimstat.com runs on the latest versions of Avada and Slimstat, and as you can see it works as expected. It must be something else. Can you please check your web server error log to see if there’s anything related to Slimstat there?
Thanks,
Jason
Also, do you have a sandbox environment where you could replicate the issue for us, so that I can run some tests? Let’s work together to find and resolve this matter.
Thanks,
Jason
I resolved the matter on all websites related. I reverted back to version 4.8.4.1 and the error ceased. Example error message.
[08-Aug-2019 23:14:12 UTC] PHP Fatal error: Uncaught Error: Class 'wp_slimstat_admin' not found in /home/hiswork/public_html/wp-content/plugins/wp-slimstat/admin/view/wp-slimstat-reports.php:856
Stack trace:
#0 /home/hiswork/public_html/wp-content/plugins/wp-slimstat/wp-slimstat.php(1313): wp_slimstat_reports::init()
#1 /home/hiswork/public_html/wp-includes/shortcodes.php(325): wp_slimstat::slimstat_shortcode(Array, 'resolution is_n...', 'slimstat')
#2 [internal function]: do_shortcode_tag(Array)
#3 /home/hiswork/public_html/wp-includes/shortcodes.php(199): preg_replace_callback('/\\[(\\[?)(slimst...', 'do_shortcode_ta...', '\xC2\xA9 Copyright 20...')
#4 /home/hiswork/public_html/wp-content/themes/Avada/templates/footer-copyright-notice.php(24): do_shortcode('\xC2\xA9 Copyright 20...')
#5 /home/hiswork/public_html/wp-includes/template.php(724): require('/home/hiswork/p...')
#6 /home/hiswork/public_html/wp-includes/template.php(671): load_template('/home/hiswork/p...', false)
#7 /home/hiswork/public_html/wp-includes/general-template.php(168): locate_tem in /home/hiswork/public_html/wp-content/plugins/wp-slimstat/admin/view/wp-slimstat-reports.php on line 856
Another website, where the Avada 5.9 thru 6.0.1 theme falls apart with slimstats 4.8.5.
Error reported:
[09-Aug-2019 00:02:06 UTC] PHP Fatal error: Class 'wp_slimstat_admin' not found in /home/rvlifts/public_html/wp-content/plugins/wp-slimstat/admin/view/wp-slimstat-reports.php on line 856
Do you have shortcodes in a sidebar on those websites? Which reports are you including as shortcodes?
On the footer of each page behind the copyright, [slimstat f=’count-all’ w=’ip’][/slimstat]</span>.
Ok that explains it. We’re looking into it. Stay tuned for a fix early next week.
Hi @inndesign
a bugfix has just been released. Please update your local environment and let me know if this solves the issue for you. Make sure to clear any caches you might have setup.
Best,
Jason
Yes, it appears version 4.8.5.1 fixes the problem. Thanks much!
Ok great! Marking as resolved. Thank you.
Jason
Slimstats 4.8.6 and 4.8.6.1 crashes the Theme Fusion Avada 6.0.3 theme again. Same issue with shortcode [slimstat f=’count-all’ w=’ip’][/slimstat]. With Slimstats disable, the problem ceases. Need fix quickly!!!!
#0 /home/struck/public_html/wp-content/plugins/wp-slimstat/wp-slimstat.php(1429): wp_slimstat::slimtrack(Array)
#1 /home/struck/public_html/wp-includes/class-wp-hook.php(286): wp_slimstat::wp_slimstat_enqueue_tracking_script('')
#2 /home/struck/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#3 /home/struck/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#4 /home/struck/public_html/wp-includes/script-loader.php(2537): do_action('wp_enqueue_scri...')
#5 /home/struck/public_html/wp-includes/class-wp-hook.php(286): wp_enqueue_scripts('')
#6 /home/struck/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)
#7 /home/struck/public_html/wp-includes/plugin.php(465): WP_Hook->do_action(Array)
#8 /home/struck/public_html/wp-includes/general-template.php(2745): do_action('wp_head')
#9 /home/struck/public in /home/struck/public_html/wp-content/plugins/wp-slimstat/wp-slimstat.php on line 400
[29-Aug-2019 10:42:15 UTC] PHP Fatal error: Uncaught Error: Unsupported operand types in /home/struck/public_html/wp-content/plugins/wp-slimstat/wp-slimstat.php:400
Thanks, let’s follow this issue on the other ticket you opened.
Jason
