Title: Crashed wordpress
Last modified: September 3, 2016

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# Crashed wordpress

 *  [joceph](https://wordpress.org/support/users/joceph/)
 * (@joceph)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/crashed-wordpress-2/)
 * Site and Admin dash crashed and became unresponsive after plugin install. Had
   to resort to backup recovery to completely remove plugin.
 * There are clearly some issues with the script of this plugin. Very unreliable
   and highly unstable. I do not recommend.
 * Developer will likely comment below requesting why a “support ticket” was not
   opened to resolve. Answer: For a plugin to entirely crash a website and require
   a backup recovery to remove it from the root files the only option was to remove
   entirely. It cannot be trusted for use for fear it may happen again as various
   site elements are updated, amended etc.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/crashed-wordpress-2/#post-7997362)
 * [@joceph](https://wordpress.org/support/users/joceph/) – Sorry to read you had
   a bad experience installing NextGEN Gallery, and you are correct, this would 
   have been much better served as a support topic as that is the best place to 
   start when you are looking for help with a WordPress plugin repository hosted
   plugin.
 * In many cases this issue is due to a conflict with another plugin, I would suggest
   you try deactivating *all* active plugins before trying to install and activate
   NextGEN Gallery.
 * There is at least one recent instance where having another specific plugin active(
   that intends to improve NextGEN Gallery) will cause a site to “crash”.
 * Thanks!
 * – Cais.

Viewing 1 replies (of 1 total)

The topic ‘Crashed wordpress’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/crashed-wordpress-2/#post-7997362)