Support » Plugin: AMP for WP - Accelerated Mobile Pages » Crashed the site, couldn’t be deleted

  • I installed this plugin on a high-traffic site (I should not have, I shoulda tested before). It failed to install properly. When I activated it, it sent the site into an endless spin and finally generated an internal error 500. I could not even access the wp-admin panel to delete it, I had to go through FTP to remove it entirely. This site runs on the latest version of WP, with a compatible theme. Considering the business risk of losing paying traffic, I don’t recommend it.

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  • Plugin Contributor ampforwp

    (@ampforwp)

    Hi @philchav,

    Sorry for the inconvenience, Have you tried installing 2-3 AMP plugins at one time? Because if you use more than one AMP plugin then in some cases you will have the error.

    Will you please give us one chance to do it for you because there are around 100K+ users who are using our plugin happily without any issue and in that many of them were having the same issues which you have faced and we have fixed them and now the AMP is working perfectly on their website, Please give us one chance and we will properly install it and we will make sure everything will work perfectly on your website as well.

    And you can directly contact our lead developers team on team@magazine3.com and we will help you in fixing all your issues.

    • This reply was modified 3 years, 10 months ago by ampforwp.
    Plugin Contributor ampforwp

    (@ampforwp)

    Any update? Please reply.

Viewing 2 replies - 1 through 2 (of 2 total)
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