Support » Plugin: Smart Image Resize - Make WooCommerce Images the Same Size » Crashed the shop (initially)

  • – Pro version skipped about half the files, and crashed the shop. Tried with GUI and WP-CLI tool.
    – Gave it 1 star as a non working plugin and unresponsive support. I was wrong. They replied 1 hour later but email was in junk folder, and I never saw it.
    – Support is responsive and on point. Fixed my issue very quickly, after I found their email. These guys rock and totally worth it!!!

    Nabil is a rock star and I underestimated him at first.

    • This topic was modified 4 months, 2 weeks ago by ipodgorny0.
    • This topic was modified 4 months, 2 weeks ago by ipodgorny0.
    • This topic was modified 4 months, 2 weeks ago by ipodgorny0.
    • This topic was modified 4 months, 2 weeks ago by ipodgorny0.
Viewing 1 replies (of 1 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @ipodgorny0

    To comply with the WordPress.org’s guidelines, we’re not allowed to provide support here. Pro users can submit their tickets through our official support page here or send us a direct email at support[at]sirplugin.com.

    We responded to you ticket 1 hour after we received it. Please check your inbox and spam folder.

    Looking forward to hearing from you soon.

    Happy to assist!

    Best,
    Nabil

    • This reply was modified 4 months, 2 weeks ago by Nabil Lemsieh.
Viewing 1 replies (of 1 total)
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