Crashed the Website

  • camp1026

    (@camp1026)


    6 years, 11 months ago

    ccampbellphd.com

    Fatal error: Call to undefined function WC() in /home/content/88/8516588/html/ccampbellphd/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php on line 453

    Had to go in the back end and delete mailchimp -woocommerce plugin and site came back up.

    • This topic was modified 6 years, 11 months ago by camp1026.
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  • mcsupport

    (@mcsupport)

    6 years, 11 months ago

    Hey there @camp1026,

    Sorry to hear you ran into that error. If you’re still interested in the plugin, I’d like to help troubleshoot this error message with you.

    To get started with that, we’ll need to check out the site’s WooCommerce System Status Report which will lend more information about the site information, active plugins, and themes being used. You can find out how to obtain the report here.

    If possible, could you try activating the plugin again after disabling all other active plugins except for “WooCommerce” and “MailChimp For WooCommerce” to help narrow down if there is a possible plugin conflict at play? Additionally, does switching to a different WordPress theme help resolve the issue incase there is a theme conflict?

    Thanks so much for this information. Let me know if you have any additional questions.
    – Malachite

Viewing 1 replies (of 1 total)
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