Support » Plugin: BuddyPress Greeting Message » Great Plugin works perfectly

  • excellins

    (@excellins)


    Works as expected, light plugin and looks beautiful on buddypress site. Recommended for all buddypress community!

    • This topic was modified 5 years, 11 months ago by excellins.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Xarbo

    (@xarbo)

    Hi Excellins,

    We are sorry about the trouble. We see the support ticket which is posted the same time this review has been posted. It would have been wise to reach out for support and wait for a reply/assistance from us before bashing our dedication to supporting this free plugin. You’ll also notice that I responded to this rating within 15-20 minutes of you posting it, which goes to show our dedication to support.

    Sorry you had a poor experience using our plugin, in future please reach out for support so we can help diagnose whatever issue it is that your facing.

    Hopefully you’ll see this post and give things another shot.

    Thanks !!

    Plugin Author Xarbo

    (@xarbo)

    We have released plugin version 1.0.3 which fixes the issue you have pointed out.

    We hope you’ll re-consider your review. A 1-star review indicates a broken or no longer functioning plugin with no support from the developer – and we feel that doesn’t appropriately reflect our work or level of support.

    Thanks

    Thread Starter excellins

    (@excellins)

    hm…. okay i will try out the new version and re rate the plugin

    Plugin Author Xarbo

    (@xarbo)

    Thank you Excellins for checking this out and for the ratings.

    Have a great day 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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