Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author TobiasBg

    (@tobiasbg)

    Hi Janie,

    I’m really sorry to hear that you are having such problems. I can assure you that TablePress does not contain any code that would affect other posts or pages in the database, and your report is the first that I receive about such issues. Given that this has not happened to anyone else (and TablePress is installed on more than 300,00 sites), I strongly believe that this has a different root cause.

    As already mentioned in my Twitter reply, I’ll do my best to assist with solving this issue on your site. Please get in touch directly via email (the address is in the main plugin file “tablepress.php”). Thank you.

    Regards,
    Tobias

    Thread Starter JH Siess, Esq.

    (@jhsesq)

    Blue Host is still working on the problem. I thought my site was fixed as of 6:00 a.m. Sat., 5/23. As of tonight, still now working.

    Will provide an update when I know for sure. The Tech Support Rep I spoke with initially thought this plugin caused the problem. I’ve spent hours and hours on the phone with Blue Host since. Just not sure at this point what the deal is. 🙁

    PLEASE CHANGE/UPDATE YOUR RATING, whether your Website is recovered or not.

    This developer must have spent several months perfecting his plug-in, offered it for FREE, just to see you dump 1-star on him. Because you failed to have a proper back-up plan in place?

    I build all my client Websites on VPS, only. I monitor all their assets and daily backups. Sure I charge a premium, but what happened to you, does not happen to any of my client Websites.

    Web host are not responsible for backing up your Website, especially if you’re on a shared hosting environment – their margins are too skinny to allocate resources to monitor one sector of a server hard drive.

    Handle your files and databases, or an incident like this will happen again.

    Thread Starter JH Siess, Esq.

    (@jhsesq)

    To Dave: I had a proper back-up in place, so your assumption was totally off the mark.

    I have been to hell and back over many months with my main site. The initial upgrade did, in fact, crash my posts database. But as of right now, the database appears to be stable (fingers crossed).

    Just this morning, after backing up for about the zillionth time, I again attempted to migrate to TablePress. It seems to have worked this time, unlike the original time I tried it.

    I would be happy to now rate the plugin 5 stars if I could figure out how WordPress allows that.

Viewing 4 replies - 1 through 4 (of 4 total)
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