Support » Plugin: GZip Ninja Speed Compression » Crashed my site

  • Thankfully, I immediately found the problem –

    My .htaccess file was copied to GZipNinjaSpeed_install_backup.htaccess and a bunch of Gzip code was put into my true .htaccess file. Replacing the original .htaccess code and deleting the plugin manually solved it and brought my site back up.

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  • Plugin Author CustomWPNinjas


    Extremely sorry that you had problems, that is why we created the backup and send the email stating that it is there.

    We communicate heavily with our plugin users and would have happily resolved your problem for free. I’m sorry that your setup was incompatible, as there are millions (if not trillions) of combinations of servers, modules, plugins, and wp versions it is hard to say “this works all the time every time” but we have your best interests in mind.

    I hope that one day you can edit this plugin in knowing that a bad review on a great plugin only hurts the developers who are out there trying to make a difference – for free. We believe in WordPress and we, in turn, believe in you. For us to continue writing code we need feed back that helps, not reviews that hurt. Let us know about your problems, we can fix anything … except a bad reputation based on a poor first impression.

    I personally am to blame for your crash and truly ask for forgiveness without any hesitation. It pains me when I hear about this stuff, but it pains our development efforts when I read about it on a review forum.

    Let this comment stand – I will fix any errors that my plugins create without fee and in the same day. You can bank on that. As these don’t always get notified via email – feel free to email me directly at ninjas [at] – I want your site to run faster – I want your site to be everything you want it to be.

    There is no way a file for server output filters can break a site. All it does is compress the text in all files on deployment it can’t remove any of it or alter it though. More than likely your cache or lack thereof did it. This plugin doesn’t play nice with the most popular cache plugin (that will remain nameless) not having a defined and total setup. A site of mine started breaking as a result of this. But when I deacticated and reactivated gzip it was back to normal and I had no further problems. Basically it can’t not work as advertised.

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