@skyzlmt We’re very sorry to hear about your experience, and we truly understand how frustrating it must have been to face downtime on such a high-traffic site.
Our plugin goes through regular testing, a site crash is not something we want any of our users to face, and we take this feedback seriously.
However, we’d love to investigate what went wrong in your specific case so we can improve and help prevent this for you and others.
If you’re open to it, could you please share details such as your WordPress version, PHP version, active theme, and other major plugins?
I also experienced a crash when trying to activate a plugin.
My WordPress version is 5.9.11.
The plugins I’m using are:
- Admin Menu Editor
- Advanced Editor Tools (previously TinyMCE Advanced)
- Classic Editor
- Custom Post Type Permalinks
- Custom Post Type UI
- Custom Taxonomy Order
- Custom-Social-Media
- Simple Custom Post Order
- Smart Custom Fields
- XML Sitemap Generator for Google
- Yoast Duplicate Post
Regards.
Skyzlmt setup (Original poster)
I see a second person commented also with a crash...we have not one plugin the same! And I have a lot
WordPress 6.8.2 (I always run latest)
Mediavine Trellis
Web server Apache/2.4.63 (Debian)
PHP version 8.3.24 (Supports 64bit values)
Ad Inserter Pro Version 2.8.6 by Ad Inserter Pro | Auto-updates disabled
Better image sizes Version 3.8 by KubiQ | Auto-updates disabled
Better YouTube Embed Block Version 1.1.3 by Phi Phan | Auto-updates disabled
Breeze Version 2.2.18 by Cloudways | Auto-updates disabled
Code Snippets Version 3.7.0 by Code Snippets Pro | Auto-updates disabled
Featured Image in RSS Feed by MailerLite Version 1.0.9 by MailerLite | Auto-updates disabled
Independent Analytics Version 2.12.2 by Independent Analytics | Auto-updates disabled
Login Logout Menu Version 1.5.2 by WPBrigade | Auto-updates disabled
Mediavine Control Panel Version 2.10.9 by Mediavine | Auto-updates disabled
MStore API Version 4.18.1 by FluxBuilder | Auto-updates disabled
Patreon WordPress Version 1.9.15 by Patreon <platform@patreon.com> | Auto-updates disabled
PostX Version 4.1.37 by Post Grid Team by WPXPO | Auto-updates disabled
PostX Pro Version 1.7.3 by wpxpo | Auto-updates disabled
Redirection Version 5.5.2 by John Godley | Auto-updates disabled
RSS Transmute - Feed Editor and Republisher Version 1.0.5.7 by CodeRevolution | Auto-updates disabled
Trellis Images Version 0.7.1 by mediavine | Auto-updates disabled
View User Metadata Version 1.2.1 by SS88 LLC | Auto-updates disabled
Wordfence Security Version 8.1.0 by Wordfence | Auto-updates disabled
WP File Manager Version 8.0.2 by mndpsingh287 | Auto-updates disabled
WP Word Count Pro Version 2.6.0 by RedLettuce Plugins | Auto-updates disabled
Yoast SEO Version 25.9 by Team Yoast | Auto-updates disabled
Hi,
Could you please confirm if you’re using the latest version of our plugin? We tested the issue on our side but couldn’t replicate it. It doesn’t cause any issue, you can check our test here: https://drive.google.com/drive/folders/1ARKCmo7QcL0mW425JLsDviRmlCR5m_8Q
If you’re on the latest version and still face any issues, please reach out to us at support@smackcoders.com. Our team will be happy to assist you further.
