Support » Plugin: Directorist - Business Directory Plugin » Crashed all pages to 404

Viewing 1 replies (of 1 total)
  • Plugin Support Rafiz Sejim

    (@rafizsejim)

    Hello @stasonkiev,

    We are sorry for the trouble that we may have caused.

    The plugin has 5000+ active installations and we never received any issues regarding page crash. According to WordPress, this should have been a “Support Post” but you went ahead to put a dent on our dreams without even asking for support. This is really demotivating and disheartening as it is possible that the issue transpired from 3rd party plugins or misconfiguration.

    Please do reach out to our support forum here https://wordpress.org/support/plugin/directorist/. We will be happy to resolve the issue to assist you in every possible way.

    We have been working diligently for the past three years to offer robust features to our customers and maintain the standard of the product. Amid Covid-19, we are trying our best to continue development and provide support to all our customers. Posting a bad review and not recommending it to others just because you experienced an issue is very heartbreaking.

    I hope you will reach out to us for support and reconsider your review.

    We will be waiting,

    Regards,

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this review.