Crashed admin panel when allowed to track

  • Resolved isign4jc

    (@isign4jc)


    9 years, 10 months ago

    I was really excited about this plugin and it seemed to be working great on my client’s website. I set up all their pricing table information and right around that time I got a popup window that asked if I wanted to allow pricing tables to track my website for any errors, etc. I clicked yes, and then the website slowed WWWWAAAAAYYYY down all the way until the point that it completely shut me out of my WordPress admin area. I had to call the hosting company and were on the phone with them for about 45 minutes trying to get the website back up and running. After he did this, I deactivated the plugin and deleted the files. Obviously didn’t want this to happen again. However, after looking at other pricing table options out there, I realized I liked yours the best, but am scared stiff to re-install the plugin for fear it will break the site again. Any ideas on how to safely re-install the plugin?

    https://wordpress.org/plugins/easy-pricing-tables/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author davidhme

    (@davidhme)

    9 years, 9 months ago

    Hi there,

    Sorry about this!

    1.
    I’ve received your email and was going to go back to you there.

    2.
    Are you 100% sure the problem was caused by the tracking? Basically my plugin pings (not constantly, only in case of rare events such as you clicking ‘Deploy Pricing table’) mixpanel.com which is used by thousands of businesses for event tracking.

    3.
    Either way, to disable tracking please do the following:

    Download Easy Pricing Tables and change line 15 of pointer.php file
    From:
    $usage_tracking = get_option('dh_ptp_allow_tracking');

    To:

    $usage_tracking = get_option('dh_ptp_allow_tracking');
if($usage_tracking=='yes') {
update_option('dh_ptp_allow_tracking', 'no');
$usage_tracking = get_option('dh_ptp_allow_tracking');
}

    This will permanently disable tracking for you (even if you upgrade to a new version, tracking will still remain disabled).

    Cheers,
    David

    Plugin Author davidhme

    (@davidhme)

    9 years, 9 months ago

    Closed due to inactivity. Let me know if your problem persists.

Viewing 2 replies - 1 through 2 (of 2 total)
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