Support » Plugin: HTML5 jQuery Audio Player » crash, player doesn't show

  • Hi, when the browser is refreshed while a song is playing, the player has crashed on me sometimes.. not always and not usually. But if it does, the player won’t show up anymore and you just have to delete the tracks you have uploaded and re-enter them. Just wanted everyone to know that so you don’t spend 2 hours doing diagnostics and wondering Also I’m using the “shortcodes in widgets” plugin so maybe that has something do w/ it when it crashes, but not sure because i haven’t tested it on a normal page.

    Amazing plug-in by the way.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Maeve Lander


    Ok thanks for reporting this bp3wp… I’ll check this out – hopefully can find a fix

    I’m having issues as well with the player not showing. I just purchased the Pro version. The lite version worked fine.

    WordPress version: 3.5.1
    Plugin version: 2.0 (Pro)
    Link to my site:

    I expected the plugin to do this: Show the playlist

    Instead it did this: Displayed nothing

    Here’s what I’ve tried so far: Disabled all the other pluggins. Added the HTML5 JQuery Player Widget

    Plugin Author Maeve Lander


    I checked your code via view source and I can see the links to the mp3 and ogg are going to files that then redirect…

    For example your mp3 file is:

    …try going to that file path in your browser… you can see it redirects

    I think this is probably the reason your player is failing to display

    Turned off the redirect and the same problem occurs. The redirect was forwarding another site to this one. I tried it on one of my other domains and it works. It would be easier if I can resolve the issue so I won’t have to copy all the post over.

    Plugin Author Maeve Lander


    Ok found several more problems in your code as follows:

    1. I can see you have more than 1 instance of the player on the same page… Do you perhaps now have both the sidebar widget enabled and also a regular version embedded in the page? Because this will definitely break it… Please remove one version so the player is only in the page one time.

    2. You have a bunch of hardcoded jQuery in your theme… check your error console to see… and see FAQs for more info on why this breaks things and how to fix it

    3. There are spaces in your file names (eg really2.mp3 ) This can sometimes be a problem for the jPlayer… please adjust your files so they use no spaces (try dashes instead).

    Can you look at my other site
    I created a playlist and it only shows 1 track. I just installed WP 3.5.1 on this
    site and just the one plugging. BTW my main site will play a sample file if I don’t
    Specify a playlist.

    Plugin Author Maeve Lander


    Link not working…

Viewing 7 replies - 1 through 7 (of 7 total)
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