Title: Crash
Last modified: February 6, 2022

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# Crash

 *  Resolved [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/)
 * In all my websites that I install this plugin, I can’t access wp-admin page it
   keep writing that, there is a critical error on this site, check admin email 
   for instruction, I have to debug the site and discovered that is from this plugin,
   it stopped when I rename the plugin from CP.
 * So my question is, what really happened?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Nick](https://wordpress.org/support/users/d4d5bh6/)
 * (@d4d5bh6)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15333718)
 * Thanks Dan for reporting this. What’s the exact error message? Maybe you have
   a screenshot too?
 *  Thread Starter [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15336210)
 * There has been a critical error on this website. Please check your site admin
   email inbox for instructions
 * Thats what I see when I access my wp-admin page, I have to deactivate your plugin
   from CP for it to stop
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15337496)
 * Hi [@dan471](https://wordpress.org/support/users/dan471/)
 * Could you please let me know which PHP version you run?
    Also what was the change
   you did in your plugin (from -> to)?
 * We don’t know any other case that could be similar to your issue.
    Our plugin
   does not modify any wp-admin functionality it’s disabled outside our settings.
 * Thank you!
 *  Thread Starter [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15338667)
 * version of PHP (7.2.34), this is what I see in the admin panel
 * I didn’t make any change in plugin,
 * I think your plugin was interfering with Ultimate membership plugin that I use
   for registration and login, that’s just my thought anyways
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15344541)
 * Hi [@dan471](https://wordpress.org/support/users/dan471/)
 * I tested it using PHP 7.2 with plugin “Ultimate Member & Membership Plugin”.
   
   Also tried to make full backup then process with restoration but no issues detected.
 * Could you please let me know if you can enable the plugin or it happens when 
   you do something?
 * Thank you!
 *  Thread Starter [dan471](https://wordpress.org/support/users/dan471/)
 * (@dan471)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15345678)
 * sorry for this
    i just discovered that it was wp-clone-by-wp-academy and not 
   your plugin that is causing the error
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15345691)
 * Hi [@dan471](https://wordpress.org/support/users/dan471/)
 * Oh, that can be real reason as wp-clone may not work on all modern sites.
    It’s
   because the codebase here is quite old.
 * As the issue is solved now, let me close the topic.
    If you will need any help
   with our plugin feel free to open new topic 🙂
 * Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Crash’ is closed to new replies.

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 * 7 replies
 * 3 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/crash-52/#post-15345691)
 * Status: resolved