Title: Crash
Last modified: November 6, 2017

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# Crash

 *  [ngaisteve1](https://wordpress.org/support/users/ngaisteve1/)
 * (@ngaisteve1)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/crash-35/)
 * Hi, because I have W3 Total Cache, I followed the steps in [https://support.wptouch.com/support/solutions/articles/5000537668-configuring-cache-plugins-for-wptouch?utm_campaign=cache_smash&utm_medium=web&utm_source=wptouch-free](https://support.wptouch.com/support/solutions/articles/5000537668-configuring-cache-plugins-for-wptouch?utm_campaign=cache_smash&utm_medium=web&utm_source=wptouch-free)
 * Then, my website crashed. I hit the “500 Internal Server Error”. My system admin
   checked and realize it is due to the .htaccess. He renamed the existing .htaccess
   and replaced with a new .htaccess.
 * Now, my website works. But some of my theme css is ‘missing’. And when I activate
   or deactivate any plugin, I hit the “500 Internal Server Error”.
 * My site is [http://www.sblivingherbs.com](http://www.sblivingherbs.com). Can 
   someone help?
 * Regards,
    Steve Ngai
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcrash-35%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘Crash’ is closed to new replies.

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## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 0 replies
 * 1 participant
 * Last reply from: [ngaisteve1](https://wordpress.org/support/users/ngaisteve1/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/crash-35/)
 * Status: not resolved