CRASH (2 posts)

  1. johntennant
    Posted 3 years ago #

    My entire website CRASHED when I used the WP auto update install for version 2.0.1. Fortunately, Hostgator was able to remove the plugin and restore my site. They think it might be a theme conflict issue. They also said they have had other similar error reports.

    Is this something that can be corrected or am I not able to upgrade?!


  2. Roy Ho
    Posted 3 years ago #

    As Hostgator mentioned, it is probably a theme conflict which means you need to contact the theme developer and ask if their latest version of the theme has support for 2.0+ of WooCommerce.

    I am currently updating all my themes as well to be compatible with 2.0+ so I know first hand if a theme was made for 1.6.6, there is a chance things will break in 2.0+ depending on how customized the theme is.

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