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WP Nivo Slider
Crappy support. (4 posts)

  1. stephgc
    Member
    Posted 1 year ago #

    Can't get it to work so I'm out dollars, both for the plugin and lost time.

    Bought the extended license in May. Can't get a key. Without a key can't get support.

    Stick with the free version if you like it but don't buy and expect better. You won't get it.

  2. esmi
    Forum Moderator
    Posted 1 year ago #

    Please note that these forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin's vendor directly with any comments, or questions, about commercial products.

  3. bengrieve
    Member
    Posted 1 year ago #

    Why didn't you go directly to the original developer's website and purchase a license? Their product is easy to use and free of errors/bugs.

  4. stephgc
    Member
    Posted 1 year ago #

    Why didn't you go directly to the original developer's website and purchase a license? Their product is easy to use and free of errors/bugs.

    I did purchase a license. In fact, I purchased the developer license. The problem comes in that I purchased it before a certain date and now the makers require a key that I don't have and can't have because I purchased before a certain date when keys were issued. I sent them a screen shot of my purchase.

    So, in spite of the fact that I bought a developer's license, the only support available to me is the support that people who use the free versions get.

    It doesn't matter anymore. You should look at the date of this posting. I hashed it out with Dev7 already and the outcome is I'm out dollars because I bought the product before a certain date.

    I'll survive. I moved on to something else and marked it up as a lesson learned.

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