iThemes Security (formerly Better WP Security)
Crap... no support (3 posts)

  1. ccardin
    Posted 2 years ago #

    Have asked a question... never answered.

    The system sends numerous emails/day for file change... impossible to change settings !!!

    No support...

    they DON'T CARE !!!

  2. ccardin
    Posted 2 years ago #

    And my server was down every week trying to generate those emails...

    If I try to change the emails settings... it goes back to original setting (sending emails) and add an extra email a day to have tryed...

    Too bad, the features are very helpfull.. the problem... is when you have a problem... you are alone...

  3. mixix
    Posted 2 years ago #

    [ needless personal comment moderated ] Just un-check the frickin email notification under intrusion detection module and make sure your WP has the latest update (3.5.1).

    If for any unexplained reason (perhaps some incompatible plugin installed) you can try to go to the plugin editor in your WP backend, open the file better-wp-security.php and there you go, a long list of settings you may enforce manually.

    Its an amazing plugin.

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