CR notification not bring sent

  • Resolved leokong18

    (@leokong18)


    6 years, 3 months ago

    Dear all,

    The plugin is good and I have been using them for quote a few month and everything looks good.

    Today I was asking a customer to write something about the item he purchased. He told he never received any email via CR. I was looking into the setting and changed it to manual sending, and sent it again to him. Still, he did not receive anything.

    So I tried to fix it: I updated woocommerce and the plugin to the latest version. And I tested it in the last row of setting: Send Test. The result is: “Error: email could not be sent, please check if your settings are correct and saved.”

    It is very strange and please help me. THanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author CusRev

    (@ivole)

    6 years, 3 months ago

    Thanks for using our plugin!

    There was a temporary problem that should be resolved now. We were working on adding new features to the plugin. Can you please try again and let me know if it works?

    perfetten

    (@perfetten)

    6 years, 3 months ago

    my plugin is only showing the the stars.
    cannot read the reviews from customers.
    the plugin is also installed and not showing in my admin panel of my woo commerce.

    Plugin Author CusRev

    (@ivole)

    6 years, 3 months ago

    @perfetten, can you please start a new topic about your problem? It is best to create different topics for different problems. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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