Support » Plugin: CPT Bootstrap Carousel » CPT-Bootstrap Carousel – file name displays instead of image on iPads

  • Resolved JimGasperini

    (@jimgasperini)


    We are experiencing an intermittent problem displaying the carousel on our home page on iPads. Instead of the image displaying, sometimes only the file name (without extension) displays instead.

    A user first mentioned the problem some weeks ago. Checking with ten other users, it seemed the problem was unique to her. Today, however, I experienced it on my own iPad 3. Four of six images did not display.

    All images are .jpgs. The file size and dimensions vary, but I can see no pattern that might point to a solution.

    Any ideas would be appreciated.

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  • Plugin Author Phil Ewels

    (@tallphil)

    Hi @jimgasperini,

    Apologies for my long delay in replying. Did you get anywhere with this problem? If I’m honest, it sounds like a problem with the webserver in serving up the images, and not really to do with this plugin.

    I’ll mark this as resolved now, but let me know if I can be of any help.

    Phil

Viewing 1 replies (of 1 total)
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