Support » Plugin: CPT Bootstrap Carousel » CPT-Bootstrap Carousel – file name displays instead of image on iPads

  • Resolved JimGasperini


    We are experiencing an intermittent problem displaying the carousel on our home page on iPads. Instead of the image displaying, sometimes only the file name (without extension) displays instead.

    A user first mentioned the problem some weeks ago. Checking with ten other users, it seemed the problem was unique to her. Today, however, I experienced it on my own iPad 3. Four of six images did not display.

    All images are .jpgs. The file size and dimensions vary, but I can see no pattern that might point to a solution.

    Any ideas would be appreciated.

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  • Plugin Author Phil Ewels


    Hi @jimgasperini,

    Apologies for my long delay in replying. Did you get anywhere with this problem? If I’m honest, it sounds like a problem with the webserver in serving up the images, and not really to do with this plugin.

    I’ll mark this as resolved now, but let me know if I can be of any help.


Viewing 1 replies (of 1 total)
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