Support » Plugin: CP Contact Form with PayPal » CP Contact Form recurrent payments paypal link wrong

  • Resolved nathair

    (@nathair)


    Hi there,
    I have installed CP Contactform with paypal on a site and am testing the free version of the plugin. The siteowner acquired a Paypal account and I made payments of 1 cent.
    These Payments go well, messages all go well and I was very pleased with this plugin. This morning I updated the plugin and started working on it again since we would also like to offer recurrent payments so I tried testing this by making a payment of 1 cent every week for 3 recurrent happenings.
    This does not work well. On reaching the paypal site https://www.paypal.com/cgi-bin/webscr I see the merchants name, the billing information with description, Terms, amount and underneath the choice to either create a PayPal account or having a paypal account, a button to login. Clicking on that button to login I get an Error Message:
    The link you have used to enter the PayPal system is invalid. Please review the link and try again

    I tried again with the same result.
    What is happening and what is the solution

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please open a private ticket (it’s free) at https://cfpaypal.dwbooster.com/contact-us and indicate into the message the address of the page that contains the form to check it in detail and give you the solution.

    Thank you for using the plugin!

    The problem is that the recurrent payments use the webmasters email for payment instead of the email provided in the submitted field of the form.

    Yolanda

    Plugin Author codepeople

    (@codepeople)

    Hi @nathair,

    You have a new answer in your private support ticket. Please check it.

    Thank you!

    This is solved
    The PayPal account used to receive the payment didn’t accept subscriptions (due to the status of that account). It does now!

    Note that the PayPal requirements for accepting recurrent payments aren’t the same that for accepting one-time payments, that’s why almost any account can receive one time payments but for recurrent payments other requirements are added on the PayPal side.

Viewing 4 replies - 1 through 4 (of 4 total)
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