Support » Plugin: LearnPress - WordPress LMS Plugin » Courses & Users

  • We had a major site crash and we are rebuilding the site from a backup but when we have started this process but our classes don’t have any students?

    Our courses say 0 students but all of our users and meta user data has been imported.

    I have tried using the learnpress import and export but the import is not working.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter RgDesign

    (@rgdesign)

    Nothing from the devs… Not supported?

    Thread Starter RgDesign

    (@rgdesign)

    Nice to see the export & import “add-on” provided doesn’t work either… No response from support – broken add-ons. HELP?

    Plugin Contributor Ken Nguyen

    (@kendy73)

    Hi RgDesign,

    Sorry to hear that. Please help me check the version of LearnPress and those addons. Let me know.

    I will try to find a solution for your site.

    Thread Starter RgDesign

    (@rgdesign)

    @ken – thanks for responding! We have had a couple of issues.

    Plugin Versions
    LearnPress – V3.0.12.1
    LearnPress – Export/Import Courses 3.0.1
    Thim Core 1.9.0

    Eduma Theme v3.5.1

    1. After the crash we started building from scratch:
    1a. How do we get our orders into a new install?
    1b. Once we get the orders will this get us our comments back?

    2. When we try to export/install add on we can not import as it errors out.
    import.js?ver=4.9.8:42 Uncaught TypeError: Cannot read property ‘innerHTML’ of null
    at g.Uploader.Error (import.js?ver=4.9.8:42)
    at g.Uploader.dispatchEvent (plupload.min.js?ver=2.1.9:1)
    at g.Uploader.trigger (moxie.min.js?ver=1.3.5:1)
    at g.Uploader.<anonymous> (plupload.min.js?ver=2.1.9:1)
    at Array.<anonymous> (plupload.min.js?ver=2.1.9:1)
    at d (moxie.min.js?ver=1.3.5:1)
    at moxie.min.js?ver=1.3.5:1
    at plupload.min.js?ver=2.1.9:1
    at g.Uploader.<anonymous> (plupload.min.js?ver=2.1.9:1)
    at Array.<anonymous> (plupload.min.js?ver=2.1.9:1)

    Thread Starter RgDesign

    (@rgdesign)

    Okay so at this point I don’t care about the import of courses. How do i rebuild all of my students in my new site? How do I bring in all of the legacy data from the old site to the new?

    Plugin Contributor Ken Nguyen

    (@kendy73)

    Hi RgDesign,

    Just migrate your old site’s database to the new one. You may try this plugin https://wordpress.org/plugins/all-in-one-wp-migration/

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Courses & Users’ is closed to new replies.