Courses do not appear on the courses page after checkout

  • Resolved bruno_dp

    (@bruno_dp)


    3 years, 8 months ago

    Hello,

    The plugin has a problem on my site. When making the purchase, the plugin makes the right purchase, sends the emails with the data and password generated by woocommerce. What happens is that when the plugin goes back to the list of acquired courses, that is, the user’s page, no course is displayed. The page displays the following message:

    You are not enrolled to any course. Click here to access the courses page.

    I’ve already done all the settings, the plugin is managing to synchronize with moodle, the courses are synchronized, but there is no course purchased on the user’s page, in the my courses section.

    What can they be and what should I do to make them appear?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    3 years, 8 months ago

    Hello @bruno_dp

    I hope you are doing well.

    We will surely take a look at the issue and get it resolved. Before that, could you please check the following article and confirm all the configuration is set rightly.

    Issue – You are not enrolled to any course.

    If it still does not work, you may drop an email at edwiser@wisdmlabs.com

    Do let us know about it.

    Dharmesh Barot

    Team Edwiser.

    Thread Starter bruno_dp

    (@bruno_dp)

    3 years, 6 months ago

    Hi,

    I have done and redone these steps several times and the problem still persists. When a person purchases a course, they do not list it on the course page.

    I tried to contact you but I didn’t get a response.

    Thread Starter bruno_dp

    (@bruno_dp)

    3 years, 6 months ago

    My website is hosted on digital ocean.

Viewing 3 replies - 1 through 3 (of 3 total)
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