• Resolved frostmob

    (@frostmob)


    Hello,
    For some reason the filter does not work on blocksy theme, I will click on any category, tag or anything nothing happens. When I switch to another theme like astra or kadence everything is working normally.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Md. Jobayer Al Mahmud

    (@jobayertuser)

    Hello @frostmob

    Blocksy theme is not compatible with tutor.

    Thread Starter frostmob

    (@frostmob)

    That’s disappointing considering blocksy is one of the most popular themes.
    Do you plan to increase support for it or have a workaround for a course filter?

    Thread Starter frostmob

    (@frostmob)

    Actually, it appears TutorLMS does list Blocksy as a supported theme
    https://docs.themeum.com/tutor-lms/basic/compatible-themes/

    Please unflag this as resolved because this problem has not been solved. May I suggest looking into this or remove Blocksy from the supported theme list, because it is misleading when a key feature does not work in the theme.

    Plugin Support Md. Jobayer Al Mahmud

    (@jobayertuser)

    Hello @frostmob

    Do one thing please send an email to support here: support at themeum dot com let us check your site maybe after checking your site we can figure out some solution about it.

    Thread Starter frostmob

    (@frostmob)

    I can’t share the site I’m working on because it contains personal information but the problem is extremely easy to reproduce, download and activate blocksy theme > enable course filter > go to /courses/ page and try the filter.

    I’ll forward this to the support e-mail as well, thanks.

    Dear @frostmob

    I am very sorry for the issue. You are facing the issue with the Blocksy theme, so please contact the theme author regarding this issue. They can help you to fix the issue.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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