• Resolved gauravsingh12

    (@gauravsingh12)


    Hello
    On the course single detail page continue button is not working for some product.if i update the course from admin backend continuew button stop to work and its not redirecting to the correct page.when i click on the continue button its redirect on the same page.please help why this is happening

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 22 total)
  • Thread Starter gauravsingh12

    (@gauravsingh12)

    I am using your Learn press plugin

    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    Thank you for reaching out!

    Could you please provide more details about the issue you’re experiencing? If possible, sharing a screenshot or video of the problem would help us understand the situation better and provide a more accurate solution.

    Looking forward to your response!

    Best regards,
    Brianvu-tp

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Hello

    Please see this recorded video for the issue reference
    https://www.loom.com/share/56db9967db53466b95076dabde1cfa30
    I have open two course but continue button is working for only from second course in the recorded video but not for first course. All the settings are same for all course.

    if you need any further detail please let us know

    Thanks

    • This reply was modified 2 months, 2 weeks ago by gauravsingh12.
    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    Thank you for the video, it was very helpful in understanding the issue.

    Could you please check if the course that has the non-working “Continue” button contains items like lessons, quizzes,…? Sometimes, the button may not work if there are no items associated with the course.

    Please let us know what you find, and we’ll provide further assistance!

    Best regards,
    Brianvu-tp

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Hello

    This is course page- https://learnwp.ebizonstaging.com/courses/legacy-version-propeller-c-programming-with-the-activitybot/ check after login then you will show the continue button.

    if you mage any change please update accordingly and mention what need to be change in all course by which i can solve this same issue for other courses.

    Thanks

    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    Thank you for sharing the details. However, for security reasons, I kindly request you to remove your account login credentials from the message.

    We will investigate the issue on our side and get back to you with a solution. Once again, please remove the credentials from your previous message to avoid any potential security risks.

    Best regards,
    Brianvu-tp

    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    Thank you for your patience.

    After reviewing your site, we identified that the issue with the “Continue” button is caused by the Permalink Manager Lite plugin, which is altering the permalinks and causing a conflict with the slugs of course items. This is why the redirection is not working properly for some courses.

    We recommend either disabling the Permalink Manager Lite plugin or avoiding significant changes to the permalinks of your courses and their items to prevent these conflicts from happening.

    Please let us know if you need further assistance!

    Best regards,
    Brianvu-tp

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Yes I have deactivate the Permalink manager lite plugin and i think maximum courses is working fine but still one course continue button is not working (https://learnwp.ebizonstaging.com/courses/legacy-version-propeller-c-programming-with-the-activitybot/ )
    can you help me why is not working?

    Thanks

    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    Thank you for deactivating the Permalink Manager Lite plugin.

    We have further investigated the issue and applied a fix to the course you mentioned. Could you please check again and let us know if the “Continue” button is now working correctly?

    Looking forward to your feedback!

    Best regards,
    Brianvu-tp

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Great man
    I am so happy because i was stuck from last 3 days in this issue and totally frustrated.
    Again a big thanks to solve my issue.
    One more things, can you tell me what you have changed in this course ( https://learnwp.ebizonstaging.com/courses/legacy-version-propeller-c-programming-with-the-activitybot/) by which now is working fine. please tell me for my conveninence and i can fix this issue if i face the same issue with another course in future.

    Thanks

    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    We’re thrilled to hear that the issue has been resolved and that you’re happy with the solution!

    Regarding the fix, we identified some duplicate slugs in your course items, which were causing the conflict. By clearing these duplicate slugs directly through the database, the course is now functioning as expected. If you encounter a similar issue in the future, you can check for duplicate slugs in the course and item URLs to resolve the problem.

    If you’re satisfied with LearnPress, we would greatly appreciate it if you could leave us a 5-star review. A positive rating is a great motivation for us to keep improving, and it means a lot to the team.

    Thank you again for your feedback!

    Best regards,
    Brianvu-tp

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Hey Thanks again for your support
    i have given 5 star https://wordpress.org/support/topic/continue-button-issue/

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Hey

    i have another query regarding the lesson page when i click on continue button and go to lesson page main header is hide. check this recorded video ( https://www.loom.com/share/1691f628455f41f6b6a005ed23353675 )
    Actually when i have checked header section i coming in inspact but hidden by learnpress plugin.please help me how can i show this header on the lesson page.
    course page link- https://learnwp.ebizonstaging.com/courses/legacy-version-propeller-c-programming-with-the-activitybot/
    lesson page link after click on continue button – https://learnwp.ebizonstaging.com/courses/legacy-version-propeller-c-programming-with-the-activitybot/lessons/calibrate-external-encoder/?

    Thanks

    Plugin Support brianvu-tp

    (@briantp)

    Hi gauravsingh12,

    Thank you for reaching out again!

    We’ve checked your site and it seems that the issue with the hidden header on the lesson page has already been resolved. The menu is now displaying correctly when we access the lesson page.

    Please let us know if you have any further questions or if you encounter any other issues!

    Best regards,
    Brianvu-tp

    Thread Starter gauravsingh12

    (@gauravsingh12)

    Hello

    A big Thanks to you Man.you are really amazing Man.
    Can you tell me what was the issue?

    Thanks

Viewing 15 replies - 1 through 15 (of 22 total)
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