Support » Plugin: LifterLMS » Course and Lesson Sidebar issues

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Thomas Patrick Levy

    (@thomasplevy)

    @livefree

    SInce this is a “test” lesson could you mark it as free so we can take a look at it without an account?

    Could you also post a copy of your system report per the guidelines in the sticky on this thread.

    Thanks,

    livefree

    (@livefree)

    “SInce this is a “test” lesson could you mark it as free so we can take a look at it without an account?”
    Done

    See report below …

    WordPress
    ——————————————-

    Home Url: http://academy.turbolifestyle.com/tla
    Site Url: https://academy.turbolifestyle.com/tla
    Login Url: https://academy.turbolifestyle.com/tla/wp-login.php
    Version: 5.2.4
    Debug Mode: No
    Debug Log: No
    Debug Display: No
    Locale: en_US
    Multisite: No
    Page For Posts: Not Set
    Page On Front: Not Set
    Permalink Structure: /%postname%/
    Show On Front: posts
    Wp Cron: Yes

    Settings
    ——————————————-

    Version: 3.36.3
    Db Version: 3.36.3
    Course Catalog: Course Catalog (#12) [http://academy.turbolifestyle.com/tla/courses/]
    Membership Catalog: Membership Catalog (#13) [http://academy.turbolifestyle.com/tla/memberships/]
    Student Dashboard: Dashboard (#15) [http://academy.turbolifestyle.com/tla/dashboard/]
    Checkout Page: Purchase (#14) [http://academy.turbolifestyle.com/tla/purchase/]
    Course Catalog Per Page: 9
    Course Catalog Sorting: menu_order
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: yes
    Password Strength Meter: yes
    Minimum Password Strength: strong
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: required
    Checkout Phone: optional
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: required
    Registration Address: optional
    Registration Phone: hidden
    Registration Voucher: optional
    Registration Email Confirmation: no
    Account Names: required
    Account Address: required
    Account Phone: optional
    Account Email Confirmation: yes
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: no
    Recurring Payments: yes
    Email From Address: academy@turbolifestyle.com
    Email From Name: Turbo Lifestyle Academy
    Email Footer Text:
    Email Header Image:
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: no

    Gateways
    ——————————————-

    Manual: Enabled
    Manual Logging:
    Manual Order: 1

    Server
    ——————————————-

    Mysql Version: 5.5.5
    Php Curl: Yes
    Php Default Timezone: UTC
    Php Fsockopen: Yes
    Php Max Input Vars: 1000
    Php Max Upload Size: 8 MB
    Php Memory Limit: 256M
    Php Post Max Size: 8M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 30
    Php Version: 7.2.24
    Software: Apache
    Wp Memory Limit: 40M

    Browser
    ——————————————-

    HTTP USER AGENT: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.70 Safari/537.36

    Theme
    ——————————————-

    Name: Socrates 5 Child
    Version: 1.1
    Themeuri: http://socratestheme.com
    Authoruri: http://socratestheme.com
    Template: socrates-v5
    Child Theme: Yes
    Llms Support: No

    Plugins
    ——————————————-

    DELmem+Relievo: 1.4b
    LifterLMS: 3.36.3
    Must Linked: 1.0.0
    WP Crontrol: 1.7.1

    Integrations
    ——————————————-

    BbPress: No
    BuddyPress: No

    Template Overrides
    ——————————————-

    Plugin Author Thomas Patrick Levy

    (@thomasplevy)

    @livefree,

    Hmmm not sure what’s causing that to happen.

    The Labs plugin does make some assumption about how themes generally handle sidebars and while I haven’t encountered many themes where it doesn’t work I have encountered some.

    I’ve sent your theme devs a request to get a development copy of the theme so I can investigate this further. In most scenarios like this no one is at fault. WordPress is a wild world and we’re all just trying to solve problems on the internet. We have to work together to do this when conflicts like these arise.

    I have varying degrees of success when I contact other developers. Sometimes they’re excited to work together and other times I’m told “Thanks but no thanks”.

    Have you tried reaching out to your theme developer’s for assistance too? You might be able to get a faster response than I’ll get since you’ve actually given them your money.

    Best,

    Plugin Author Thomas Patrick Levy

    (@thomasplevy)

    @livefree,

    After grabbing an evaluation copy of the theme sidebars appeared to work perfectly using labs with no additional steps required from my side.

    If you need any further help here please let me know,

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