coupons – error in the value when there are products with different rates

Hello,

When I create a coupon in $, it only makes the correct discount if all products have the same rate.

Are you referring to your tax rates? Can you please share a screenshot of the rate so we get a better understanding of the issue? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

Can you also please share:

System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Error log: share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)

• This reply was modified 2 years, 9 months ago by MayKato.

Hi @bbarc7

Thank you for the screenshots.

I couldn’t find the system status ande logo error either.

You can get the System Status Report by following these steps:

• On your WordPress Dashboard, click WooCommerce → Status on the main menu
• Click the Get system report button
• Click the Copy for support button

And the Error Logs can be found via the following steps:

* Go to WooCommerce → Status → Logs
* Look for a log from the drop-down labeled fatal-errors.log
* Click View
* Paste here in your response if any records are found

Example:

Best