Title: Coupon function not working
Last modified: May 10, 2023

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# Coupon function not working

 *  Resolved [ckwang](https://wordpress.org/support/users/ckwang/)
 * (@ckwang)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/)
 * hello developers. The coupon function is not working. When entering a valid coupon
   it shows coupon entered successfully but coupon doesn’t show as being added anywhere
   in the side cart. Also most importantly the subtotal doesn’t update. Pls instruct
   how how to fix this bug thx. Like a code snippet will be fantastic.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcoupon-function-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16724817)
 * Hi,
 * Thank you for reaching out to us.
 * There’s no problem on my site. Before applying coupon: [https://prnt.sc/AhwREPrtucvC](https://prnt.sc/AhwREPrtucvC)
 * And after applying coupon: [https://prnt.sc/lkNIY65wwkIx](https://prnt.sc/lkNIY65wwkIx)
 * You can see the subtotal changes, it’s applied successfully.
 * I’m not sure if it’s a settings issue or a conflict on your site, how did you
   make the issue occur?
 * Best regards.
 *  Thread Starter [ckwang](https://wordpress.org/support/users/ckwang/)
 * (@ckwang)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16724850)
 * hi im not sure actually. Didn’t do anything.what could be the problem? It certainly
   work on my end.
 *  Thread Starter [ckwang](https://wordpress.org/support/users/ckwang/)
 * (@ckwang)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16724893)
 * pls try this on your end. Goto this product link [https://jjrsliving.com/product/multi-purpose-plastic-storage-bin-with-lid/](https://jjrsliving.com/product/multi-purpose-plastic-storage-bin-with-lid/)
 * and add 3 of any variant. Then goto side cart and enter this coupon code : 30off
 * pls let me know if it works or not thx
 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16724916)
 * Please try this option in Customize settings: [https://prnt.sc/cqcDhahdsec1](https://prnt.sc/cqcDhahdsec1)
 *  Thread Starter [ckwang](https://wordpress.org/support/users/ckwang/)
 * (@ckwang)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16727075)
 * hi Angela thx for your tip yes it works now but another problem is the cart total
   actually includes shipping automatically even though I’m using incognito no previously
   entered checkout shipping address cookie but it still automatically includes 
   shipping . How do I turn this off so the cart total doesn’t include shipping?
   Or how do I make subtotal include coupon as well bc woocommerce cart page subtotal
   can include coupon.
 * also is there a way to have applied coupon code show in the bottom section of
   side cart because currently it doesn’t. Thx
 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16728176)
 * Thank you for the confirmation regarding the previous issue. For the cart subtotal,
   it’s unfortunate at the moment we only have subtotal (total price of all products
   in cart) or total (price of all products in cart and other additional fees – 
   shipping, tax, coupon…).
 * To show applied coupon code in the bottom, we have an option in Customize settings–
   Sidebar Cart Footer. But this option is available in the pro version only: [https://prnt.sc/uAgbMdLRQ99e](https://prnt.sc/uAgbMdLRQ99e)
 * It’ll be like this: [https://prnt.sc/nAkJZbTD_6eq](https://prnt.sc/nAkJZbTD_6eq)
 *  Thread Starter [ckwang](https://wordpress.org/support/users/ckwang/)
 * (@ckwang)
 * [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16735109)
 * ok understood thx

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 2 participants
 * Last reply from: [ckwang](https://wordpress.org/support/users/ckwang/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/coupon-function-not-working/#post-16735109)
 * Status: resolved