My name is Zoe and my website is : mysmokeless.com
(I sell electronic cigarettes)
about three months ago I've created a coupon (6PACK) that should give customers 20% off IF they purchase 6 packs (or more) of refill cartridges.
Here's what I did to create this coupon:
A). For the first condition,
Property: Item Name
B). For the second condition,
Property: total quantity
Logic: Is greater than
If these two conditions are met, customers who enter the coupon code (6PACK) get the 20% off discount.
However, every so often (once a week/two weeks) the second condition disappears (without anyone intentionally deleting it).
Therefore, customers who purchase cartridges and enter the coupon code, get the 20% off discount, regardless of how many packs they purchase.
I keep updating the second condition, and it works fine for a couple of days. But no matter what, it keeps disappearing.
Why is this happening??? Please help me :)