Title: Coupon code works partially Last modified: August 30, 2021 --- # Coupon code works partially * Resolved [yotamdahan](https://wordpress.org/support/users/yotamdahan/) * (@yotamdahan) * [4 years, 8 months ago](https://wordpress.org/support/topic/coupon-code-works-partially/) * My store has coupon code named “HOL100”, I published it with 100$ constant discount without any limitation. * I’m using astra theme which support woocommerce, and trying to apply the coupon code in checkout page is returning “success” message, though the subtotal remains the same. * Meaning, no discount acctually applied, just message triggered. (Sometimes the coupon does applies, but if I try to remove, same issue) * I tried disabling my cache, remove plugins, none of these solution worked. * Hopefully you can assist me. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcoupon-code-works-partially%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 8 months ago](https://wordpress.org/support/topic/coupon-code-works-partially/#post-14828491) * Hello, * Could you share screenshots of how your coupon is configured? I recommend [https://snipboard.io](https://snipboard.io) for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge. * Also, please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * [MayKato](https://wordpress.org/support/users/maykato/) * (@maykato) * [4 years, 8 months ago](https://wordpress.org/support/topic/coupon-code-works-partially/#post-14850726) * Hi [@yotamdahan](https://wordpress.org/support/users/yotamdahan/) * We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic. * Thread Starter [yotamdahan](https://wordpress.org/support/users/yotamdahan/) * (@yotamdahan) * [4 years, 8 months ago](https://wordpress.org/support/topic/coupon-code-works-partially/#post-14853743) * [https://snipboard.io/3WjXRA.jpg](https://snipboard.io/3WjXRA.jpg) * *And usage restriction are excluding only sale items. * ``` ### WordPress Environment ### WordPress address (URL): https://reutavraham.com Site address (URL): https://reutavraham.com WC Version: 5.6.0 REST API Version: ✔ 5.6.0 WC Blocks Version: ✔ 5.5.1 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.1 Log Directory Writable: ✔ WP Version: ❌ 5.8 - There is a newer version of WordPress available (5.8.1) WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: he_IL External object cache: – ### Server Environment ### Server Info: nginx/1.19.4 PHP Version: 7.4.12 PHP Post Max Size: 256 MB PHP Time Limit: 60 PHP Max Input 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Terms and conditions: ❌ Page not set ### Theme ### Name: Astra Child Version: 1.0.0 Author URL: http://wpastra.com/about/ Child Theme: ✔ Parent Theme Name: Astra Parent Theme Version: 3.6.8 – 3.6.9 is available Parent Theme Author URL: https://wpastra.com/about/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Canceled: 1 Oldest: 2021-08-25 16:39:13 +0000 Newest: 2021-08-25 16:39:13 +0000 Complete: 5,226 Oldest: 2021-08-10 07:18:16 +0000 Newest: 2021-09-09 07:56:06 +0000 Failed: 7 Oldest: 2020-03-17 07:35:12 +0000 Newest: 2020-08-17 18:18:12 +0000 Pending: 3 Oldest: 2021-09-09 07:57:19 +0000 Newest: 2021-09-09 20:26:47 +0000 ### Status report information ### Generated at: 2021-09-09 09:57:23 +02:00 ``` * Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/) * (@abwaita) * [4 years, 8 months ago](https://wordpress.org/support/topic/coupon-code-works-partially/#post-14853799) * Hi [@yotamdahan](https://wordpress.org/support/users/yotamdahan/), * I visited your site and tried adding the coupon code `hol100` and it seems to be working okay: * Link to image: [https://snipboard.io/vHcTsn.jpg](https://snipboard.io/vHcTsn.jpg) * Price = 620 Coupon = -100 subtotal = 520 Shipping = 25 * Total = 545 * Let us know if you’re still facing the issue. * Thanks. Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Coupon code works partially’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 4 replies * 3 participants * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/) * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/coupon-code-works-partially/#post-14853799) * Status: resolved